PureVPN Privacy & Logging Policy

PureVPN Privacy Policy and No-Logging Policy

Today, privacy is more vulnerable than it ever could be. Not only there are data retention laws observed by many regions across the globe, but some countries even conduct mass surveillance on its citizens. Take, for instance, the 5 Eyes, 9 Eyes, and 14 Eyes countries, where Signal Intelligence (another name for mass surveillance) is common.

Apart from that many countries also require the local Internet Service Providers (ISPs) to keep strict tabs on the users’ online activities. Such strict monitoring not only lets the concerned authorities learn about people’s activities on the internet but also let the agencies control people’s access to online content.

To fight off such privacy breaches, which some countries are legally entitled to conduct, people turned to the Virtual Private Network (VPN) services.

Although VPNs are sold with the label of protecting users’ privacy, not every service succeeds in delivering on its promises, especially when it comes to keeping users’ log.

How can I find whether a VPN keeps a log or follows a strict no-log policy? Well, you read its privacy policy.

Why Must You Go Through a Privacy Policy?

Keeping in view how popular the topic of privacy has become, it is essential for Internet users to read the privacy policy.

Today, the users’ data is considered a valuable commodity. It is being sold to marketing agencies that ultimately use it to send users’ targeted advertisements. However, being displayed targeted advertisement isn’t as harmless as it may sound. After all, the agencies are breaching users’ privacy and displaying the ads without their consent.

Here, privacy policies come into the picture. These policies are made to inform the users how the company or service is collecting their data, what type of data they usually collect and how they use the data.

Fortunately, after the implementation of the GDPR policies, it has become relatively convenient for EU users to control the use and access of their data by the companies or services.

Regardless, when you are subscribing to PureVPN, it is better to check out their privacy policy or no-log policy to calm any concerns you have regarding your privacy.

PureVPN Privacy Policy

When it comes to PureVPN’s privacy policy, it should be highly noted that PureVPN is the first VPN in the industry which is 100% GDPR compliant.

Furthermore, the privacy policy of the VPN service starts with

“You are Invisible – Even We Cannot See What You Do Online” that hints at the VPN service’s stance at its no-log policy (More on it later)

When you go through a company’s privacy policy, it is essential that you thoroughly check the following points:

  • Information they collect
  • Source of the information
  • How they use it
  • Security measures in place
  • Opt-out option
  • Cookies policy

Surprisingly, PureVPN checks in all the right boxes when it comes to the privacy of your data. For instance, the VPN service collects only name, email address and payment method during sign up process.

The service also clarifies how it uses these details, such as for:

  • Operating purpose and the maintenance of its services
  • Improving the provided services
  • Getting in touch with the user for updates on the status or sending marketing materials
  • Processing the transaction
  • Identifying and preventing any fraud

We should also compliment PureVPN for being thorough in its privacy policy in that the VPN service has provided policy guidelines for its different features and functionalities. The VPN service has also clearly listed all the third-party applications that the service uses on its platforms such as Google Analytics for analysis purpose, Tag Manager, Facebook Pixel and more.

If a user needs a privacy policy on the third-party applications, it can be read by going to the links provided on the page with the respective application name.

PureVPN doesn’t leave the policy at that, but it also expands it by informing the users how the VPN service keeps the data (name and email address) secure. For instance, the information is secured using a strong encryption algorithm. Moreover, the VPN service has a strict authorization access policy that restricts even its employees from accessing any data.

Users are also provided with complete privacy guidelines on the Cookies that the website uses. Users can even toggle-off the cookies options from the Cookies Policy page. For example, users can disable the performance and functional cookies for being stored to their browser. However, essential cookies such as fraud detection cookie cannot be opted out.

Lastly, the privacy policy has a complete “Data Retention Policy & Your Data Protection Rights” section for the European or EEA users. The sections details how users can control the use and access of their data and how they can opt out.

What Does It Say about No-Log Policy?

For VPN users, the most critical section in the privacy policy is the No-Log policy. Every VPN service has a section about its logging policy. Some VPNs often show transparency with regards to this section, while some shady services never come clean.

PureVPN, on the other hand, wins VPN users’ heart by being completely transparent about its no-log policy. In fact, at the very beginning of its policy, the service states,

We DO NOT keep any record of your browsing activities, connection logs, records of the VPN IPs assigned to you, your original IPs, your connection time, the history of your browsing, the sites you visited, your outgoing traffic, the content or data you accessed, or the DNS queries generated by you.

The VPN service later explains it in detail in its “What We Don’t Know, What We Know & What We Keep.” For instance, the company promises that it doesn’t have any logs of users’ VPN session, origin IP, VPN server IP, DNS requests or browsing activities.

All in all, PureVPN is entirely safe for use because it doesn’t log any data and it is entirely transparent in its policies.